Craftmade VS60SS5 Installation Guide download pdf (Page 11)

Troubleshooting.

page 11

Problem: Fan fails to operate.

Solutions:

1. Check power to wall switch/wall control.

2. Verify that reverse switch is set completely in either direction.

3. Check to be sure code switches in remote control transmitter

and wall control are set properly.

4. Verify that receiver is wired properly.

5. Verify that wall control is wired properly.

6. Check to be sure fan is wired properly.

7. Check that red light on remote control transmitter turns on

when a button is pressed indicating that the battery is good.

8. Learning process between fan, remote control transmitter and

wall control may not have been successful and code was not

activated. Turn off power and repeat instructions in the last

paragraph of Section 10 (page 9).

Problem: Light kit (optional) not lighting.

Solutions:

1. Check wall switch to fan.

2. Check that bulbs are installed correctly.

3. Check that wires in canopy are wired properly.

4. Check to be sure code switches are set properly in remote

control transmitter and wall control.

5. Verify that molex connections in light kit fitter are connected

properly.

6. Learning process between fan, remote control transmitter and

wall control may not have been successful and code was not

activated. Turn off power and repeat instructions in the last

paragraph of Section 10 (page 9).

7. Check to be sure that bulbs total no more than 190W.

[Note:

Lamping light kit with bulbs that total more than 190W will cause the

wattage limiting device to interrupt the flow of electricity to the light kit.]

Problem: Fan operates but light(s) fail(s) (if applicable).

Solutions:

1. Check that bulbs are installed correctly.

2. Check to be sure wires in canopy are wired properly.

3. Verify that molex connections in light kit fitter are connected

properly.

4. Replace defective bulbs with same type of bulb.

5. Check to be sure that bulbs total no more than 190W. [Note:

Lamping light kit with bulbs that total more than 190W will cause the

wattage limiting device to interrupt the flow of electricity to the light kit.]

Problem: Fan and light fail to operate with remote control.

Solutions:

1. Check battery power to remote control.

2. Check to be sure code switches are set properly in remote

control transmitter and wall control.

3. Learning process between fan, remote control transmitter and

wall control may not have been successful and code was not

activated. Turn off power and repeat instructions in the last

paragraph of Section 10 (page 9).

Problem: Fan wobbles.

Solutions:

1. Use the balancing kit provided in one of the hardware packs.

If no blade balancing kit is provided, please call Customer Support,

1-800-486-4892, to request one.

2. Check to be sure set screw(s) on motor housing yoke is (are)

tightened securely.

3. Check to be sure set screw on hanging ball is tightened

securely.

Warranty.

WARNING: Failure to disconnect power supply prior to

troubleshooting any wiring issues may result in serious

injury.

Parts Replacement.

CRAFTMADE/ELLINGTON LIFETIME WARRANTY:

CRAFTMADE/ELLINGTON warrants this fan to the original

household purchaser for indoor use under the following

provisions:

1-YEAR WARRANTY: CRAFTMADE/ELLINGTON will replace

or repair any fan which has faulty performance due to a

defect in material or workmanship. Contact

Craftmade/Ellington Customer Service at 1-800-486-4892

to arrange for return of fan. Return fan, shipping prepaid, to

Craftmade/Ellington. We will repair or ship you a

replacement fan, and we will pay the return shipping cost.

5-YEAR WARRANTY: CRAFTMADE/ELLINGTON will repair or

replace at no charge to the original purchaser any fan

motor that fails to operate satisfactorily when failure

results from normal use.

RETURN FAN MOTOR ONLY, shipping prepaid, to

Craftmade/Ellington. We will repair or ship purchaser a

replacement motor and Craftmade/Ellignton will pay the

return shipping cost.

6-YEAR to LIFETIME LIMITED WARRANTY:

CRAFTMADE/ELLINGTON will repair the fan, at no charge

for labor only to the original purchaser, if the fan motor

fails to operate satisfactorily when failure results from

normal use. Parts used in the repair will be billed to the

purchaser at prevailing prices at time of repair.

The purchaser shall be responsible for all costs incurred

in the removal, reinstallation and shipping of the product

for repairs.

This warranty does not apply when damage from

mechanical, physical, electrical or water abuse results in

causing the malfunction. Deterioration of finishes or other

parts due to time or exposure to salt air is specifically

exempted under this warranty.

Neither Craftmade/Ellington nor the manufacturer will

assume any liability resulting from improper installation or

use of this product. In no case shall the company be liable

for any consequential damages for breach of this, or any

other warranty expressed or implied whatsoever. This

limitation as to consequential damages shall not apply in

states where prohibited.

For parts and information, please refer to

"Parts Inventory" on page 2.

Craftmade/Ellington Customer Support:

1-800-486-4892

www.craftmade.com

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Craftmade VS60SS5 Installation Guide Page 11

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