Craftmade BW248AG6 Installation Guide download pdf (Page 12)

page 11

Warranty.

Troubleshooting.

Parts Replacement.

For parts and information, please refer to

"Parts Inventory" on page 2.

Craftmade/Ellington Customer Support:

1-800-486-4892

www.craftmade.com

Problem: Fan fails to operate.

Solutions:

1. Check power to wall switch/wall control.

2. Check to be sure code switches in remote control

transmitter and wall control are set properly.

3. Verify that receiver is wired properly.

4. Verify that wall control is wired properly.

5. Check to be sure fan is wired properly.

6. Check that red light on remote control transmitter turns

on when a button is pressed indicating that the battery is

good.

7. Learning process between fan, remote control

transmitter and wall control may not have been successful

and code was not activated. Turn off power and repeat

instructions in the last paragraph of Section 10 (page 9).

Problem: Light kit (optional) not lighting.

Solutions:

1. Check wall switch to fan.

2. Check that bulbs are installed correctly.

3. Check that wires in canopy are wired properly.

4. Check to be sure code switches are set properly in

remote control transmitter and wall control.

5. Verify that molex connections in light kit fitter are

connected properly.

6. Learning process between fan, remote control

transmitter and wall control may not have been successful

and code was not activated. Turn off power and repeat

instructions in the last paragraph of Section 10 (page 9).

Problem: Fan operates but light fails (if applicable).

Solutions:

1. Check that bulbs are installed correctly.

2. Check to be sure wires in canopy are wired properly.

3. Verify that molex connections in light kit fitter are

connected properly.

4. Replace defective bulbs with same type of bulb.

Problem: Fan and light fail to operate with remote control.

Solutions:

1. Check battery power to remote control.

2. Check to be sure code switches are set properly in

remote control transmitter and wall control.

3. Learning process between fan, remote control

transmitter and wall control may not have been successful

and code was not activated. Turn off power and repeat

instructions in the last paragraph of Section 10 (page 9).

Problem: Fan wobbles.

Solutions:

1. Check to be sure set screw(s) on motor assembly yoke is

(are) tightened securely.

2. Check to be sure set screw on hanging ball is tightened

securely.

WARNING: Failure to disconnect power supply prior

to troubleshooting any wiring issues may result in

serious injury.

CRAFTMADE/ELLINGTON LIFETIME WARRANTY:

CRAFTMADE/ELLINGTON warrants this fan to the original

household purchaser for use in damp locations (which is

defined as indoors, enclosed porches or enclosed patios)

under the following provisions:

1-YEAR WARRANTY: CRAFTMADE/ELLINGTON will replace

or repair any fan which has faulty performance due to a

defect in material or workmanship. Contact

Craftmade/Ellington Customer Service at 1-800-486-4892

to arrange for return of fan. Return fan, shipping prepaid, to

Craftmade/Ellington. We will repair or ship you a

replacement fan, and we will pay the return shipping cost.

5-YEAR WARRANTY: CRAFTMADE/ELLINGTON will repair or

replace at no charge to the original purchaser any fan

motor that fails to operate satisfactorily when failure

results from normal use.

RETURN FAN MOTOR ONLY, shipping prepaid, to

Craftmade/Ellington. We will repair or ship purchaser a

replacement motor and Craftmade/Ellington will pay the

return shipping cost.

6-YEAR to LIFETIME LIMITED WARRANTY:

CRAFTMADE/ELLINGTON will repair the fan, at no charge

for labor only to the original purchaser, if the fan motor

fails to operate satisfactorily when failure results from

normal use. Parts used in the repair will be billed to the

purchaser at prevailing prices at time of repair.

The purchaser shall be responsible for all costs incurred

in the removal, reinstallation and shipping of the product

for repairs.

This warranty does not apply when damage from

outdoor use and/or mechanical, physical, electrical or

water abuse results in causing the malfunction.

Deterioration of finishes or other parts due to time or

exposure to salt air is specifically exempted under this

warranty.

Neither Craftmade/Ellington nor the manufacturer will

assume any liability resulting from improper installation or

use of this product. In no case shall the company be liable

for any consequential damages for breach of this, or any

other warranty expressed or implied whatsoever. This

limitation as to consequential damages shall not apply in

states where prohibited.

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Craftmade BW248AG6 Installation Guide Page 12

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